Privacy Policy

This page covers the personal information Halifax Casino holds about you and what we do with it. You stay in control of it, and you can reach us about it by email.

A. What we collect

Account details: your full name, email, phone number, date of birth and residential address.
Verification records: identity documents, plus the outcome of age, identity and location checks.
Payment records: your deposits and withdrawals and the payment methods behind them.
Play records: bets, wins, game history, limits and breaks you set.
Technical data: IP address, information on your device and browser, plus the location data we use to run geolocation checks.
Support messages: anything you write to [email protected].

B. Security

Your data is safeguarded by encrypted connections, restricted staff access, login controls and ongoing monitoring for suspicious activity. Access is limited to people whose job requires your information.

C. Your rights

You can ask us to:

give you access to your personal data held by us;
correct inaccurate or outdated information;
delete information we no longer need;
ask us to stop using your information for purposes you oppose, such as marketing.

Send your request to [email protected]. We confirm the request is really from you before we handle it. Some records, for example those tied to money laundering checks, must legally be retained, and we will tell you when that limits what we can do.

D. Age

Nobody under 19 may play at Halifax Casino, and this rule has no exceptions. If someone below that age registers, we close the account and erase their details, holding on only to the data the law requires us to retain. The complete policy is set out on our Protecting Minors page.

E. Transfers outside Canada

Some partners, including payment processors and hosting providers, may store or process data outside Canada. Our agreements with them require protection that meets the standard of Canadian privacy law.

F. Changes

When this page changes, the new version shows here with an updated date. Major changes also come with an email or a login message.

G. How long we keep it

We hold your data for the whole time your account is open. After closure, we keep records of accounts, verification and transactions until the period set by Canadian tax and money laundering rules runs out. Then they are deleted or anonymised.

H. Legal grounds

Contract: to operate your account and process your payouts.
Legal duty: to comply with Canadian requirements on age, identity and money laundering.
Consent: for marketing and optional cookies.
Legitimate interest: to prevent fraud and keep the site secure.

I. Cookies

Our use of cookies and similar tracking is set out on our Cookies and Tracking page.

J. Marketing choices

We only send promo emails if you have opted in. Stop them from the settings in your account, through the unsubscribe link in any of them, or by emailing us. Service messages about payments, security and your account still arrive.

K. Why we use it

to open and run your account;
to handle deposits and payouts;
to verify ID, age and current location;
to prevent fraud and money laundering;
to run responsible gaming tools and spot signs of risky play;
to answer support requests;
to fix faults and improve our games and site;
to send offers, where you opted in.

L. Who we share it with

Each partner receives only the information it needs:

Payment providers to move your money;
Verification services to check age, identity and location;
Service providers including hosting, game studios, and email and analytics tools.

Where Canadian law demands it, we also disclose information to authorities. Your data is never sold.